Client Testimonial – The Rustagis | Signature Kitchens Additions & Baths
Kitchen Remodel Testimonial
|Gary||My name is Gary Case, I’m with Signature Kitchens, Additions and Baths. And I’m here with Nara and Sumon Rustagi, who recently had their kitchen redone. And they were kind enough to have me come back over and spend a little bit of time talking about their kitchen remodel.|
|Nara||One of our friends said that this is the most beautiful kitchen he had ever seen. Honestly.|
|Gary||You’re kidding me.|
|Nara||Honestly, yes. No I’m not.|
|Sumon||She said you must have spent more than what people spend on a condo to get the kitchen redone.|
Those were the exact phrase.
Most of our friends who have visited, they have been very excited to see the kitchen, especially the floor.
It is a pretty neat floor. We’ve done a couple of cork floors and I think this is probably the one that’s turned out the absolute best.
One of the things that was really unique about this kitchen is that the original layout was probably, what, a little bit longer, a little bit wider than your ability to touch two walls, maybe nine feet.
So what we ended up doing is we moved into the garage two feet, and that two feet made all the difference. You know. That and this grade arch that you had into your family room, which was just, I mean, a phenomenal, a phenomenal look what you have duplicated in other locations. And it makes the whole house completely open. It’s really quite amazing.
|Sumon||The time you spent on showing how it would look, with different types of arches…|
|Gary||With the computer rendering.|
|Sumon||Yeah. That was another decision point.|
|Gary||And what did you think of the overall craftsmanship of the guys at Signature Kitchens, Additions and Baths?|
Both, it was very good in terms of the workmanship, and more than that, as someone had said, the customer service aspect of it, that if something needed to be fixed, they didn’t say — we have already done it.
For example, when Chuck made additional holes for that, they had to paint the whole thing again, because they had already painted it, but they didn’t say…
|Gary||They were fine with that and they just went about their business and got it done.|
|Sumon||Yeah. I mean, one is doing it, the other is…|
|Nara||Doing it happily.|
Doing it be happily. And they did it happily.
And same thing like when this thing was six inches closer. And I asked you that — this seems close — even though that was the design we had approved, which was three feet.
|Gary||So even though… Because you get into it, I mean, you don’t really quite know on paper what the net-net result is going to be.|
|Nara||You don’t see it visually.|
|Gary||So you might want to do some modifications on the fly.|
|Sumon||And you didn’t say — no, now it’s another two hours or half a day’s work and this would be x dollars or whatever.|
|Gary||Actually I brought that invoice…|
|Sumon||[laughs] I mean it was… As I said, it’s doing it, and then doing it happily. And that difference I think made the difference in terms of how I would see Signature Kitchen.|
|Gary||Well, thank you. I appreciate it.|
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